We take about 5-7 business days to create apparel products, bags and shoes, and 3-5 business days for non-apparel (Home Decor, Accessories etc.) products. That is our production time,then you should add shipping times on top of that. Speed and price depends on product type and destination. It is a bit confusing, Please see below these tables to help you out.
In the light of current effect of Covid-19, shipping company had reduced freight and raised the costs. Please keep an eye on our SHIPPING COSTS notifications.
| STANDARD |
Orders over $35 = Free Shipping.
- Standard
Freight: $3 per item
10-15 Business Days
Only To USA
Tracking : http://www.17track.net/en
- Standard
Freight: $3 per item
10-15 Business Days
Only To AU
Tracking : http://www.17track.net/en
- Standard
Freight: $3 per item
10-15 Business Day
Only To CA
Tracking : http://www.17track.net/en
- Standard
Freight: $3 per item
10-15 Business Days
Only To UK
Tracking : http://www.17track.net/en
- International Shipping
Freight: $5.99 per item
15-30 Business Days
To rest of world via EMS Express
Tracking : http://www.17track.net/en
Expedited
One piece is $19.99, each additional piece will add $5
- 3-7 Days
To USA via DHL
Tracking : http://www.17track.net/en
- 3-8 Days
To UK • CA • AU • NZ • EU
countries via DHL
Tracking : http://www.17track.net/en
- 3-10 Days
To worldwide via DHL
Tracking : http://www.17track.net/en
1. DHL will charge extra service fee if you change your address when they attempt to delivery package.
Production Time
HOME DECOR3 BUSINESS DAYS
CASES&SKINS3 BUSINESS DAYS
BAGS5 BUSINESS DAYS
ACCESSORIES3 BUSINESS DAYS
NECKLACES5-7 BUSINESS DAYS
WALL ART3 BUSINESS DAYS
COLOTHNG5 BUSINESS DAYS
SHOES5 BUSINESS DAYS
Do you ship internationally?
Yes, we gladly accept orders from all over the world. Our production time will be the same however shipping costs and delivery time vary depending on where the order is going.
Where can I track my parcel?
When your order is shipped, you will receive a Shipping Confirmation email from us with your tracking number in it.
Track your order via tracking link:
– https://webtrack.dhlglobalmail.com/
– https://www.usps.com/shipping/trackandconfirm.htm
– https://www.17track.net/en
It’s common that even when your parcel has been sent it will take 2-3 business days for the tracking information to update online. Don’t worry if no updates are showing to begin with, check back in a few days, have any question please feel free to contact us ([email protected]).
Tracking says my parcel has been delivered but I’ve not received it?
Sometimes parcels can be accidentally delivered to a neighbours house next door or left at a customers local post office. If this incident unfortunately happens to you, please contact with local post office immediately to check the location of your parcel.
Please note our shipping partner are able to inform us of the exact whereabouts and time each parcel arrives at a destination. If the evidence shows that a parcel was delivered successfully, but the customer states otherwise, we will try out best to come to a mutual agreement.
The satisfaction of every customer is our number one priority, so in some cases we may be willing to re-ship your order again at our expense.